Job Tip Thursday: Navigating the Phone Interview

Phone interviews can be stressful to many job seekers. Will we have a good connection? Will I be able to hear the recruiter well enough? I can't see their body language!

Despite the trepidation, these initial phone screenings are crucial to getting you to the next step of the interview process.

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You must be able to demonstrate your skills and abilities, as well as your likeability factor. Below are tips to present your best self with your phone.

  • Start with your voicemail. Ensure your outgoing voicemail includes your name and a friendly yet professional greeting.
  • Answer all calls, even if you don’t recognize the number; they may be calling you for an interview.
  • Do not answer your cell phone if you are in a loud location or it is not an appropriate time to take a call. However, call back as soon as you are ready to answer professionally and can talk with confidence.
  • If you get a call and for some reason you missed it, call back. Do not use text to communicate with a potential employer.
  • Don’t leave your phone in a place where someone else may answer.
  • Modulate your voice; be pleasant and easy to talk to.
  • Don’t interrupt the caller.
  • Smile: even if they can’t see you, they can tell if you’re smiling.
  • If the caller wants to schedule an in-person interview, try your best to accommodate the proposed time and place.