CNN Business


Notify people individually. …This ideally is done face to face, but if that’s not possible, a remote video meeting can work too.

But even keeping things small won’t prevent disgruntlement or demoralization if you don’t also stress that the layoff has nothing to do with a person’s performance. “Leaders must remember the turmoil that will result in their workers’ lives and highlight that the decision has nothing to do with the impacted employees’ talents. Exiting employees … should know they are valued as they are leaving,” Challenger said.


The Challenger Difference

As an outplacement firm, Challenger, Gray & Christmas, Inc. provides job-search training and transition counseling to individuals who have been laid off. The firm’s services are typically available only to those who receive outplacement benefits from their former employers.