Published September 19, 2023

Holiday Season 2023

As the 2023 holiday season kicks off, the labor market is starting to cool and employers are hiring at a slower clip. As labor costs and interest rates rise, seasonal employers may rein in their typical hiring sprees, as both consumers and employers feel the crunch, according to one workplace authority.

“With inflation slowing, companies, particularly Retailers, won’t be able to pass increased labor costs to the consumer as easily. This could lead to more cuts, rather than more added positions, as evidenced by the increase in job cuts in this sector,” said Andrew Challenger, workplace and labor expert and Senior Vice President of global outplacement and executive and business coaching firm Challenger, Gray & Christmas, Inc.

Retail Seasonal Hiring

Retailers have announced 55,755 job cuts through August, according to the latest Challenger Report. This is up 524% from the 8,940 job cuts announced in the sector through August 2022.

Related: See the Final 2022 Seasonal Hiring Report here.

Due to the current environment, Challenger predicts Retailers will add 410,000 seasonal positions, the lowest number of jobs added in the final quarter since 2008, according to an analysis of non-seasonally adjusted data from the Bureau of Labor Statistics (BLS) by Challenger.

Graph charts seasonal hiring data from 2005 - 2022 for the months of Oct, Nov and Dec. in the U.S. Retail sector.

Source: Challenger, Gray & Christmas, Inc. ©

The 2022 holiday hiring season saw Retailers add 509,300 jobs, revised down from 519,400, according to the BLS. That is down 27% from the 701,400 jobs added during the holiday season in 2021, and the lowest since Retailers added 495,800 seasonal positions in 2009.

Related: See the 2022 Seasonal Hiring Final Report here.

Retail employment has surpassed pre-pandemic levels, but is lower than 2018, when 15,713,500 people were employed in the sector in August. This year, Retail employment in August is 15,530,000, according to preliminary non-seasonally adjusted data from the BLS. Peak employment for the sector in August occurred in 2016, when 15,809,900 workers were employed. The highest employment in Retail recorded in a single month occurred in December 2016, when 16,338,300 workers were employed.

Seasonal Hiring Announcements

Meanwhile, Transportation and Warehousing, which saw its highest employment on record last December with 7,049,500 has fewer workers this August than in the same month in 2022. In August, the BLS reported 6,556,200 workers, down 24,000 jobs from August 2022.

So far this season, seasonal hiring announcements are slow to occur. US-based companies have announced just 178,500 seasonal hiring plans through September 19th, 2023, according to Challenger tracking. By this point in 2022, employers had announced 258,201 seasonal hiring plans, up 36% from the 190,000 seasonal hiring plans announced by the same time in 2021 and down from 301,700 hiring plans companies announced at this point in 2020. (Since this was written, Amazon announced 250,000 seasonal hiring plans, the most the company has announced for the holidays since Challenger began tracking in 2012. Contact Colleen Madden Blumenfeld for an up-to-date tracking.)

Target announced 100,000 seasonal hiring plans, similar to the last two years. Bath & Body Works will hire 30,000 seasonal associates and 2,500 warehouse workers. 1-800-FLOWERS.COM will hire 8,000 workers for the 2023 holiday season, the same number as last year. Bath & Body Works plans to hire 32,500 for the holiday season. Kroger announced it would hire “thousands,” but did not specify a number. Job posting sites have ads for seasonal employment for companies such as Crate & Barrel and UPS, but no other employers have announced major hiring plans as they have in past years. Notably, UPS not announced seasonal hiring plans after negotiations with the union led to higher wages for current members and avoided a strike. The transportation company has announced 100,000 new hires for the holidays in each of the last three years.

“Seasonal employers have a few issues to grapple with in the coming months. One is the cost of labor limiting desire to add workers. Another is whether consumers continue to spend at the same clip. Another is one that has been fairly constant since the pandemic: can they attract workers?” said Challenger.

# # #


Challenger, Gray & Christmas Inc. insights and data in additional media coverage.


Record 200 million people shopped over Thanksgiving weekend, exceeding expectations

By Zachary Halaschak, Washington Examiner


Read full article here.

While retailers load up on seasonal workers every year to keep up with the uptick in shopping, this year, there has been less of a surge in hiring than in the past few years. The NRF expects employers to add between 345,000 and 445,000 seasonal workers to their payrolls — that is as much as 40% lower than the recent peak in 2021.

Additionally, outplacement services firm Challenger, Gray, and Christmas expects that retailers will add some 410,000 seasonal positions, which would be the lowest number of retail jobs added in the fourth quarter since 2008.

“With inflation slowing, companies, particularly retailers, won’t be able to pass increased labor costs to the consumer as easily,” Andrew Challenger, head of sales and media at Challenger, Gray, and Christmas, recently told the Washington Examiner. “This could lead to more cuts, rather than more added positions, as evidenced by the increase in job cuts in this sector.”

Overall, the country’s labor market has remained resilient despite the Federal Reserve holding interest rates at their highest level in years. Still, the economy added 150,000 jobs in October, fewer than most economists had projected.


Download Full Report with Data Tables